Shelter Manager



We are currently seeking to employ a suitably qualified Shelter Manager who will be responsible for the delivery of all care services and the strategic planning for developments within the home and all day-to-day management matters in the organization.


  • To manage a Residential Home and ensure the efficient operation of the service in the shelter.
  • To coordinate and monitor administrative functions of the home and evaluate standards of performance.
  • To assist and supervise in the continual assessment of the needs of the children and young people and to identify and prepare specific development plans to ensure the most appropriate service provision.
  • To monitor arrangements for any holidays, recreational outings and social activities with the children and young people and to ensure the implementation of related risk assessments.
  • To ensure that there are regular stimulating and meaningful activities for the children and young people to engage in which reflect their personal interests and preferences and that these are further developed into new opportunities and experiences.
  • To contribute to a comprehensive staff training and development programme to enable the service to have available all necessary skills and levels of expertise to meet the needs of the young people.
  • To contribute to the development of appropriate relationships with and between staff, young people and other stakeholders.
  • To ensure at all times that professional ethics and behaviour are demonstrated by all staff at all times. Actively coordinate the service provision and be a focal point for support, advice and coaching to all staff within the Home.
  • To assist in the management, appraisal, supervision and support of all residential staff.
  • To be involved in the recruitment of staff including vetting, interviewing and inducting new employees
  • To organize duty roasters to ensure that the needs of the children and young people are met at all times.
  • To ensure that the Company’s financial and administrative procedures are adhered to and to work within a set budget.
  • To work with other heads of staff to ensure that all staff work together and with others towards meeting the emotional and physical needs of the young people and planning for positive outcomes.
  • Responsibility for safeguarding and promoting individual rights, providing good quality care which is free from oppression and where differences are respected and valued in the shelter.
  • Maintain confidentiality of the information and work in line with all relevant codes of practice and governing legislation
  • Ensure that all necessary documentation required by regulators is completed to a high standard and be available for inspections, checks or interviews as requested.
  • To promote appropriate and therapeutic relationships between staff and young people and their families, promoting the children and young people’s involvement and participation in the Home’s day-to-day life.
  • Promote the health and safety of employees at work and people supported through the implementation of the organization’s corporate Policy for Health, Safety and Welfare at Work following all relevant statutory requirements
  • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly.
  • To participate in a range of corporate and management activities as defined by the Director of Operations.
  • To embed a culture of high aspirations and ambition for the children and young people in which young people experience positive outcomes.
  • Ensure that safe working practices are employed by all staff at all times under the Health and Safety at Work legislation. Will co-operate with designated personnel exercising their responsibilities with the Health and Safety at Work Act.


  • Ability to demonstrate reasoning, numeracy, literacy and technology skills to the required standard.
  • Ability to work as a team, working closely with colleagues and other agencies.
  • Ability to solve problems.
  • Able to work within the principles of the Children’s Act.
  • Demonstrate a sound working knowledge of Child Protection Issues and Procedures.
  • Sound knowledge of Children’s Homes procedures and relevant issues
  • Ability to exercise authority.
  • Proven leadership and management abilities.
  • Excellent communication skills – both verbally and written.
  • Ability to produce reports.
  • Working knowledge of the National Care Standards 2000, Children’s Homes Regulations 2001.
  • Knowledge of how to perform CPR.
  • Proven people management /supervisory skills within a residential setting.


QUALIFICATIONS AND EXPERIENCE:At least 3-5 years of experience working as a shelter manager.
At least three (3) years working with children and young people in health and social care.
At least three (3) years experience in the supervisory role within a children’s residential setting.
Be a member of the Nigerian Association of social workers.
Level 3 Diploma in Leadership for Health and Social Care and Children and Young People’s Services; or equivalent; or preparedness to work towards the same.
Sound knowledge of the statutory requirements associated with the residential care of children and young people.
PERSONAL ATTRIBUTES:Good organization, financial management and leadership skills.
Ability to motivate and influence others positively.
Good interpersonal skills.
Honest and reliable.
Accountability; to be responsible for the work undertaken.
Accountability and openness.